Privacy

Who handles your information

The site is operated by RDB Immobilier Sàrl, a société à responsabilité limitée — a limited liability company under Swiss law — registered under Swiss business identification number CHE-282.913.988. It decides what the information collected is used for, and it is the controller for it.

For anything concerning your data, write to contact@settleinswitzerland.com. The French site, S’installer en Suisse, is run by the same company, with its own address.

What you give us

The information you enter in the contact form may include:

• Your first name, your email address, and your phone number if you give it.
• How you would rather be contacted.
• What you tell us about your project: its type, the services you are interested in, the area or cantons, the timeframe.
• The free-text message you write, if any.

We ask for no identity document, no paperwork, no bank details, and nothing about your health, your opinions or your family circumstances.

What is recorded alongside

Two technical items come with every request: the date and time it was sent, and a fingerprint of your IP address.

The fingerprint is computed with a secret key; our database does not hold your address in the clear. It is used only to count requests coming from the same source over a short period, to limit automated submissions.

This fingerprint is used only to limit automated submissions and prevent misuse of the form.

What it is all for

We use this information to contact you and prepare our conversations.

• No marketing emails, no newsletter.
• No selling, no exchanging of lists.
• Nothing passed to a partner without your prior agreement.

Who can see your information

Two kinds of third party, with neither the same role nor the same access.

• Technical providers: they host the site and the database, or carry the emails. They do not use your information for their own purposes, but it does pass through their servers. Today: Hostinger for hosting, Hostpoint for email.
• Partners: for company formation, residence permits and registered addresses, we find a partner suited to your case. A file reaches them only with your agreement, and you know who they are before anything is sent.

Technical providers process data only as needed to operate the website, hosting and email services.

What your browser keeps

The site sets no cookies and uses no external analytics.

While you fill in the journey, your answers stay in the page. They are gone if you close the tab before sending.

One exception: a random identifier, kept for the length of the browsing session, which stops a resubmission from creating a duplicate request. It holds no name, no email, no phone number and no message.

If you switch language along the way

Your choices of project, services, area and timeframe follow you, carried in the page address.

Your contact details never are: you type them again. That is deliberate — a page address ends up in browser history and in the logs of every server it passes through.

How long we keep it

We keep requests for as long as necessary to process them and manage our relationship with you. They are then deleted or anonymised, subject to applicable legal obligations.

What you can ask for

You can ask what we hold about you, have it corrected, or ask us to erase it. Write to us and we will answer.

We handle these requests within a reasonable period, depending on their nature and applicable legal requirements.

No payment through this site

The site collects no bank details and takes no payment. Any payment would be arranged directly with you.